Face ID Not Working On iPhone? The Real Solution

Step by Step Guide of Face ID Not Working Solution. Face ID is Apple’s revolutionary facial recognition software, allowing you to open your iPhone, make secure purchases, and perform other tasks effortlessly. 

Notwithstanding, there may be instances when Face ID refuses to cooperate, leaving you frustrated and baffled. In this article, we will guide you through a comprehensive troubleshooting process to fix the Face ID issue on your iPhone and get it working flawlessly again. 

Follow these simple steps to resolve the issue and partake in the convenience of Face ID on your gadget once more.

1. Restart Your iPhone

While facing minor software glitches or errors, a simple restart of your iPhone can frequently resolve the issue. 

Follow these steps to restart your iPhone:

1.1 Restart an iPhone Without the Home Button:

• Press and hold the power button (iPhones without Face ID) or the side button and either volume button (iPhones with Face ID) until the “slide to control off” slider appears on the display.
• Swipe the red power icon from left to right to turn off your iPhone.
• Wait about 30 seconds, then press and hold the power button (iPhones without Face ID) or the side button (iPhones with Face ID) again until the Apple logo appears in the focal point of the display.

1.2 Turn Off Your iPhone In The Settings App (Option 1):

• Open the Settings app on your iPhone.
• Tap General.
• Scroll to the base and tap Shut Down.
• Swipe the red power icon from left to right.
• Plug your iPhone into a power source using a Lightning cable to turn it on again.

1.3 Turn Off Your iPhone Using AssistiveTouch:

• Open the Settings app.
• Tap General.
• Tap Accessibility.
• Tap AssistiveTouch.
• Turn on the switch close to AssistiveTouch.
• Tap the AssistiveTouch button when it appears on the display.
• Tap Gadget.
• Tap More.
• Tap Restart.
• Tap Restart again when the confirmation alert appears.

2. Make Sure You’re Holding Your iPhone The Right Distance from your face.

Face ID is designed to work when you hold your iPhone about 10-20 inches away from your face. 

If Face ID is not working on your iPhone, you may be holding it excessively close or far away from your face. 

Follow these steps to ensure the correct distance:

2.1 Hold Your iPhone at the Right Distance:

Hold your arms straight out in front of you to make sure it’s far enough away from your face.

You may have to close and reopen the Settings app assuming Face ID failed the first couple of times.

3. Clean Your iPhone’s Cameras And Sensors

If Face ID is not working on your iPhone, gunk or debris may obstruct one of the cameras or sensors on your gadget. 

Follow these steps to clean your iPhone’s cameras and sensors:

3.1 Using a Microfiber Cloth:

Delicately wipe the front of your iPhone using a microfiber cloth.

The cameras and sensors are located near the highest point of the iPhone.

4. Check Your Surrounding Conditions

Face ID may not work on your iPhone if it is too bright or dark behind you. 

Additionally, Face ID may fail, assuming there are other people in perspective on the cameras and sensors on the front of your iPhone. 

Follow these steps to ensure the right surrounding conditions:

4.1 For Lighting:

• Ensure the sun is not directly behind you while using Face ID, as the sun’s brightness can lose your iPhone’s sensors and cameras.
• Ensure you are in a sufficiently bright area, as your iPhone may struggle to recognize your face if it’s excessively dark.
• Use Face ID in an area that’s sufficiently bright by natural light for consistent results.

4.2 For Other People:

• Make sure no people are standing behind you while using Face ID.
• If you’re in a busy area like a city, attempt to find a private place to use Face ID, as people constantly walking behind you may lose your iPhone’s camera and sensors.

5. Erase Your Saved Face ID and Set It Up Again

Assuming something turned out badly during the initial setup of Face ID on your iPhone, you may have to erase your saved Face ID and re-select it. 

Follow these steps to make it happen:

5.1 Erase and Set Up Face ID:

• Open the Settings app on your iPhone.
• Tap Face ID and Passcode.
• Enter your passcode, assuming one is set up.
• Tap on the face you want to erase.
• Tap Erase Face.
• Once the face has been erased, enlist another face and attempt again.

6. Update iOS On Your iPhone

Running an outdated version of iOS could lead to problems with Face ID. 

Face id not working ‘move iPhone lower-Make sure to update your iPhone to the latest version of iOS:

6.1 Update iOS In The Settings App:

• Open up the Settings app.
• Tap General.
• Tap Software Update.
• If an update is available, tap Install Now or Download and Install.
• 6.2 Update iOS Using iTunes (for PCs and Macs running macOS 10.14 or older):

Connect your iPhone to a PC using a Lightning cable.

• Open iTunes.
• Click the Phone button in the upper left-hand corner of iTunes.
• Click Check For Update.
• Assuming an update is available, click Download and Install.

6.3 Update iOS Using Finder (for Macs running macOS 10.15 or newer):

• Connect your iPhone to your Mac using a charging cable.
• Open Finder.
• Click on your iPhone under Locations.
• Click the General tab.
• Click Check for Update.
• Click Download and Install, assuming an iOS update is available.

7. Reset All Settings

Restoring the Settings app to factory defaults can fix many iPhone software problems. In any case, please note that this action will erase all customized settings. 

Tread carefully and back up your data before following these steps:

7.1 Reset All Settings:

• Open the Settings app on your iPhone.
• Tap General.
• Scroll down and tap Transfer Or Reset iPhone.
• Tap Reset.
• Tap Reset All Settings.
• Enter your passcode whenever provoked.
• Tap Reset All Settings again to confirm your decision.

8. DFU Restore Your iPhone

Performing a DFU (Gadget Firmware Update) restore on your iPhone can fix software problems. This process erases everything from your iPhone, so back up your data before proceeding. 

Follow these steps to perform a DFU restore:

8.1 DFU Restore An iPhone SE, 6s, Or Older:

• Using a Lightning cable, plug your iPhone into a USB port on your PC.
• Open iTunes (for PCs and Macs running macOS 10.14 or earlier) or Finder (Macs running macOS 10.15 or newer).
• Press and hold the Home button and the power button simultaneously.
• After 8 seconds, release the power button; however, continue to hold the Home button.
• Relinquish the power button when your iPhone appears in iTunes or Finder.

Your iPhone’s display will be black if you’ve successfully entered DFU mode. If it’s not, attempt again from the beginning.

Restore your iPhone using iTunes or Finder.

8.2 DFU Restore An iPhone 7 Or 7 Plus:

• Using a Lightning cable, plug your iPhone into a USB port on your PC.
• Open iTunes (for PCs and Macs running macOS 10.14 or earlier) or Finder (Macs running macOS 10.15 or newer).
• Press and hold the power and volume down buttons simultaneously.
• After 8 seconds, release the power button; however, continue to hold the volume down button.
• Release the volume down button when your iPhone appears in iTunes or Finder.
• You’ll realize your iPhone is in DFU mode on the off chance that the display is black.
• Restore your iPhone using iTunes or Finder.

8.3 DFU Restore An iPhone 8 Or Newer:

• Connect your iPhone to your PC using a charging cable.
• Open iTunes (for PCs and Macs running macOS 10.14 or earlier) or Finder (Macs running macOS 10.15 or newer).
• Immediately press and release the volume up button.
• Immediately press and release the volume down button.
• Press and hold the side button until the screen goes black.
• At the point when the screen goes black, press and hold the volume down button while continuing to press and hold the side button.
• Hold the two buttons for five seconds.
• After five seconds, release the side button while holding the volume down button.
• Hold the volume down button until your iPhone appears in Finder or iTunes.
• Restore your iPhone using iTunes or Finder.

9. Repair Your iPhone With Apple

If something other than the above solutions work, seeking professional assistance may be ideal. 

Face id not working move iPhone lower-Apple offers repair services at their Genius Bar in Apple Stores and through their online mail-in repair service. 

Follow these steps to get your iPhone repaired with Apple:

9.1 Repair Your iPhone With Apple’s Mail-In Service:

Visit Apple’s support website to begin the online mail-in repair process.

Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

9.2 Repair Your iPhone At The Genius Bar Inside Your Local Apple Store:

Visit Apple’s website to make a Genius Bar appointment before going to the store.

At the point when you arrive, go to the Genius Bar to check in for your appointment.

Genius Bar appointments always include a free diagnosis. Assuming you’re under warranty, many repairs can be done immediately. 

However, it all depends upon what parts are in stock. If you’re not under warranty, Genius will give you a statement for the repair cost.

Conclusion

Congratulations! You have successfully learned how to troubleshoot and resolve Face ID issues on your iPhone.

 Following these steps ensures that Face ID works seamlessly and provides a convenient and secure way to access your gadget. 

Remember to keep your iPhone updated and maintain a clean and sufficiently bright environment while using Face ID for the best results.

Assuming you found this article accommodating, don’t hesitate to share it with your friends on social media so that they can benefit from these solutions. 

If you have any questions or thoughts about Face ID, please leave a remark beneath; we’d much like to hear from you.

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